Cluster Loan Officers (Trader Finance) at Confidence Microfinance Bank

Confidence Microfinance Bank commenced operations in 1995; was incorporated as a Private Limited Liability Company in Nigeria with registration number RC270471.

About the Role

We are hiring Cluster Loan Officers to drive our trader loan product targeted at daily-income earners (market women, POS agents, artisans, transport operators, etc.).

This is a high-impact field role responsible for:

• Sourcing qualified traders
• Disbursing small-ticket loans
• Ensuring daily/weekly repayments
• Managing a defined market cluster

Key Responsibilities

Loan Origination 

• Identify and onboard traders within assigned clusters (markets, streets, hubs)
• Educate customers on loan products and repayment structure
• Build strong relationships with trader associations and market leaders
• Meet weekly acquisition targets

Collections & Recovery (Most Important)

• Drive daily/weekly loan repayments
• Maintain repayment discipline within your cluster
• Follow up aggressively on overdue accounts

Cluster Ownership

• Take full ownership of your assigned market/area
• Build a strong borrower network within your cluster

Performance Targets

• Number of active borrowers onboarded monthly
• Portfolio size within your cluster
• Repayment rate

Requirements

• Minimum of OND/HND/BSc in any discipline
• 1–3 years experience in:
  • Microfinance / field credit
  • FMCG sales
  • Agency banking / POS business
• Strong understanding of informal markets and trader behavior
• Ability to work on the field daily 
• Must be street-smart, assertive, and results-driven
• Comfortable handling cash collections and repayment follow-ups

Compensation

• Base Salary: ₦80,000 – ₦120,000
• High Commission on:
  • Loans disbursed
  • Repayments collected
• Performance Bonuses for low default rates

Method of Application

Interested and qualified candidates should forward their CV to: support@confidencebank.ng using the position as subject of email.